Frequently Asked Questions

Yes. We require dogs to be on a regular 5 week schedule. Some dogs can go up to 8 depending on coat
and breed. Ideally clients should book out several future appointments to guarantee a spot.

That depends on the dog’s coat type, length and level of activity but regular grooming should be done about once a month.

The time will vary by breed, condition, and temperament of the pet. Allot about one hour for baths. It can take up to two hours for deshedding and grooming.

Yes. Bathing area, clippers, scissors, and surfaces are all cleaned with a spray disinfectant to ensure every pet is groomed in a clean environment.

Yes! We have a large water tank in the van that is filled everyday.

We use a line of hypoallergenic products.

We offer teeth brushing for dogs with our bathing or grooming service. Teeth brushing removes surface tartar and temporarily freshens breath. Teeth cleaning-Dental Cleanings are conducted by a veterinarian, usually involve sedation and remove surface plaque and polish teeth. We do not offer Dental Cleanings.

We offer nail trimming and grinding for dogs with our bathing or grooming service.

Yes, we can groom one or two pets at a time if there are from one family. 

We are based in Orlando, Florida. We are serving Orange County:Orlando, Apopka,Winter Garden, Windermere, Winter Park, Christmas, Gotha, Maitland; Osceola County: Kissimmee, Saint Cloud; Seminole County: Oviedo, Sanford, Altamonte Springs, Casselberry, Lake Mary, Longwood, Winter Springs, Geneva; Brevard County: Mims, Titusville. You can check your address when you book online.

Pricing estimates are based on dog size, coat type and time to complete the services. Pricing may be different if services take longer than the estimated time due to matting, behavior or age of dog.

We do require 48 hours notice so that we can reallocate your appointment time to another customer. If you do not cancel within that 48-hour window a service fee will be applied because we are unable to fill your time slot. If you are not home at the time of the appointment without letting the groomer know, there
will be a service charge up to the full cost of services.